We believe we created an incredible tasting natural instant tea but understand that you may believe tea in a powder form could not be possible. When we started out many in the industry told us it would not be possible but, after a year of hard work and testing, everyone who tried it loved it. This is why we offer a money back satisfaction guarantee so there is no risk in trying the product. If you don't like, what we believe is the world's best instant tea, then let us know and we will refund your purchase. Trust us you will love this tea!